Use the third party credit card processing if previous mechant account is still active
Typically a refund to a Credit Card would be on a Cash Sale transaction (credit card was used to pay for the sale at the time of the sale); the customer returns the parts and wants the refund back to the Credit Card (only issue CASH or CHECK for a credit card transaction if a different merchant processor was used - …
Return cash to the customer
Cash Refunds (Paid at Time of Sale) Not all companies will do cash refunds; this will depend on the users internal policy. Note: It is very important to establish an internal policy on Cash refunds to avoid fraud. Simple Refund (Same Day Refund) A simple refund means the customer purchased the goods with …
Pluss Payment Refunding and Returns
Pluss Payment Refunding and Returns Refunding a sale to the customer’s card is possible, but only up to the amount of the original sale, this is a FullSteam Policy and cannot be broken. Credit Card refunds can only be made to the original card used in the sale. Returns require specific transaction identification …
Credit customer with a refund but no items to return
Credit Card refund on a paid invoice (no items returned) Refunds on Credit Cards can only be up to the amount of the original sale, refunds can only be made to the original card used in the sale, r efunds require specific transaction identification to be processed. The [Ctrl] and R option is available in…
Billing a sale to a Credit Card at Point of Sale
Billing a Credit Card at Time of Sale The sale must have CASH terms (CASH / CASH-CC / CASHFLT / CASHJOB / CASHLST / CASHWHL) in order to apply the payment at the time of closing the sale. If the sale was already closed that is called and the Credit Card is being applied afterwards that is called an ROA payment…
Charge the credit on account and issue a refund check to a customer file
If a customer has a credit on their receivable account from a refund on parts or services, an over payment or unused Deposit; a refund check can be issued to that customer for the credit amount. Go to the Accounting System under the Check Register and use [F2] to enter a new check. When prompted for the Name of th…
