Use the third party credit card processing if previous mechant account is still active
Typically a refund to a Credit Card would be on a Cash Sale transaction (credit card was used to pay for the sale at the time of the sale); the customer returns the parts and wants the refund back to the Credit Card (only issue CASH or CHECK for a credit card transaction if a different merchant processor was used - …
Credit customer with a refund but no items to return
Credit Card refund on a paid invoice (no items returned) Refunds on Credit Cards can only be up to the amount of the original sale, refunds can only be made to the original card used in the sale, r efunds require specific transaction identification to be processed. The [Ctrl] and R option is available in…
Using Integrated Credit Card Processing
Using an integrated CC processing system prints the payment receipt on the Sale for the customer, the receipt of payment will also so on ROA receipts for paid on account CC transactions. Below is an example of how that Paid receipt appears on a Sale. The Pluss Payment integration eliminates the need for all those …
Order History to refund and return the whole or majority of the sale
Credit Card Refund and Return on Full or Majority of Sale Refunds on Credit Cards can only be up to the amount of the original sale, refunds can only be made to the original card used in the sale, r efunds require specific transaction identification to be processed To issue a refund and return of either all…
