Typically to issue a Check for a refund the customer has to be setup in your Customer files - this new tool is used to issue refund checks to a customer who is not setup on in your Customer Files (aka: Cash Customer). The refund sale still has to be processed as normal with a negative quantity on the item(s) to p…
If a customer has a credit on their receivable account from a refund on parts or services, an over payment or unused Deposit; a refund check can be issued to that customer for the credit amount. Go to the Accounting System under the Check Register and use [F2] to enter a new check. When prompted for the Name of th…