Applying Customer Credits to Outstanding A/R Invoices: Select the F12 Credit button in Customer Files OR F12 ROA in the Customer Files, F8 A/R Do not enter any information in the Payment Information screen and select OK Select the credits FIRST by selecting the YES button and then apply the credit amount to …
Summary of instructions: To remove the amounts from the Accounts Receivable GL and increase the Bad Debt expense GL [F12] Crediting Customers Leave the Check#/Memo/CC field blank, verify the date, enter or Tab through the other dollar fields down to the Warranty Credit = Type the dollar amount of the bad debt…
Prior to printing Customers Statements verify the A/R is in balance and no bad records or duplicate records exist in Receivables. 1) Verify Income Utility = tool to check individual Customers Paid records against their Deposits to verify the balances Go to Customer Files (does not matter what customer is used t…