APPLICATION: PTM Vision

PROBLEM SUMMARY:  PlussPay - bad amounts when charging non-present card

<<-------------------------------------*SETUP INSTRUCTIONS*------------------------------------>>

1. Access PTM Vision 

2. Select Services/Features

3. Enter 1,36 and select Enter

4. Check the box to activate and verify Feature 14,5 has a value greater than zero.  Select OK

<<--------------------*HOW TO VERIFY THAT PROBLEM IS FIXED*----------------------->>

1. Select O-Open Orders

2. Select F2-New 

3. Enter a Customer Account 

4. Add Parts/Labor in the I-Input field

5. Select F6-Options and C-Deposit Utility.  Create new deposit

6. When the surcharge message appears, click no

7. Cancel out the rest of the Payment windows

8. Select ALTF7-print bill/close.  The charge amount is accurate

<<------------*SYSTEM FEATURES UTILIZED BY THIS MODIFICATION*-------------->>

N/A

<<----------------------------*SPECIFIC DOCUMENTATION*------------------------------------->>

http://help.pluss.co/HELP/PTM%20Vision%20Help/default.aspx?pageid=Welcome#pageid=pluss_payment_credit_card_processing

APPLICATION: PTM Vision/Inventory

PROBLEM SUMMARY:  Sitting idle on the Inventory search grid is causing it to go blank

<<-------------------------------------*SETUP INSTRUCTIONS*------------------------------------>>

PTM Vision:

1. Stop your REST service

2. Access PTM Vision

3. Select I. Inventory

4. Select F10. Search

5. Open a part and delete it

6. Press enter to access the Search grid

7. Leave Search window open

   1. Verify the Search grid does not go blank

MMI:

1. Access Mobile Inventory app

2. Login with an existing user

3. Select the Cycle count tab

4. Enter the part number you just deleted

5. Update the QTY

6. Save the cycle count and return to Vision step 7

<<--------------------*HOW TO VERIFY THAT PROBLEM IS FIXED*----------------------->>

<<------------*SYSTEM FEATURES UTILIZED BY THIS MODIFICATION*-------------->>

• Managed Mobile Inventory

<<----------------------------*SPECIFIC DOCUMENTATION*------------------------------------->>

http://help.pluss.co/help/PTM%20Vision%20Help/default.aspx?pageid=Welcome#pageid=23_1_mmi_setup 

APPLICATION: PTM Vision/Mobile Tech Setup

PROBLEM SUMMARY:  Error occurs when Esc key is used

<<-------------------------------------*SETUP INSTRUCTIONS*------------------------------------>>

N/A

<<--------------------*HOW TO VERIFY THAT PROBLEM IS FIXED*----------------------->>

1. Access PTM Vision

2. Select Mobile/Mobile Users

3. Select F4. Edit

4. Select the Esc Key

   1. Verify no error occurs

<<------------*SYSTEM FEATURES UTILIZED BY THIS MODIFICATION*-------------->>

N/A

<<----------------------------*SPECIFIC DOCUMENTATION*------------------------------------->>

http://help.pluss.co/help/PTM%20Vision%20Help/default.aspx?pageid=Welcome#pageid=23_1_mmi_setup