APPLICATION:  PTM Vision  

PROBLEM SUMMARY:   F8 Source from ACTREC is unusable 

<<-------------------------------------*SETUP INSTRUCTIONS*------------------------------------>> 

N/A 

<<--------------------*HOW TO VERIFY THAT PROBLEM IS FIXED*----------------------->> 

1. Access PTM Vision  

2. Select C-Customer 

3. Select F10-Search and enter a Customer Name or Account Number.  Select Done 

4. Select F8-AR 

5. Enter a Note in the memo field 

6. Enter the amount of Credit.   

7. Select Y to attach to a Work Order 

8. Select F8-Process.   

9. If any other screens are attempted to be opened a message to close the payment first. 

<<------------*SYSTEM FEATURES UTILIZED BY THIS MODIFICATION*-------------->> 

N/A 

<<----------------------------*SPECIFIC DOCUMENTATION*------------------------------------->> 

http://help.pluss.co/HELP/PTM%20Vision%20Help/default.aspx?pageid=Welcome#pageid=roa__received_on_account__payment