Skip to content
You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.

Changing a Name in Customer Files

All transactions and information attached to an account is connected by the customer's name, not account number. So if you ever come across the need to change a customers name, go into the customer file, F4 edit and enter in the new name and press enter or tab. The system will prompt "Are you sure you want to change from the old name to the new name" - Select Yes.

It will then ask "Update Workorders and Sales history y/n" - Select yes again.

Feedback

0 out of 3 found this helpful